A warranty claim is reviewed when the product, completed form, service report and copies of the service station’s registration documents are submitted together. Add diagnostics where the product or manufacturer requires them.
SUBMISSION PROCESS
Prepare one complete package
- 01
Complete the form
Complete the applicant section above the dotted line.
- 02
Attach service evidence
Add the work order, service report and copies of the service station’s registration documents; include diagnostics where required.
- 03
Send together
After agreeing the method with your manager, send the documents with the product covered by the claim.
DENSO compressors
Submit the completed Unique Trade claim form and DENSO form 1 and DENSO form 2. The service documents must state the cause of failure of the previous compressor, the model of flushing equipment, the flushing agent used and the parts replaced during system repair. DENSO compressor coverage is two years when the repair follows the manufacturer’s procedure.
BOSCH products
BOSCH product claims are handled through an authorised BOSCH Service workshop. The workshop diagnoses the part and, when a manufacturing defect is confirmed, performs the warranty replacement. Find warranty information and BOSCH Service locations.
ZF products (SACHS, LEMFÖRDER)
Provide proof of purchase, the service work order showing installation date, vehicle data, mileage and work performed, plus a claim report containing current mileage, the reported problem and the service specialist’s conclusion.
EXIDE batteries
EXIDE batteries are covered for 24 months from the sale date when the operating instructions are followed and the sale date is entered in the EXIDE warranty certificate.
OFFICIAL FILES