Warranty, returns and claims

One place for warranty conditions, product-return rules, claims and the documents required for each process.

HOW TO START

Three steps before sending a product

  1. 01
    Contact us

    Tell your personal manager or the quality team what happened.

  2. 02
    Prepare the package

    Collect proof of purchase and the applicable form. For warranty claims, add service and diagnostic evidence where required.

  3. 03
    Agree the transfer

    Wait for confirmation of the receiving point and shipping method.

PARTNER WITH UNIQUE TRADE

A few steps to partnership

Answer a few short questions so we can better understand your business needs.

01 / 03 BUSINESS TYPE
What type of business do you represent? (required)